VADALEX Technologies

VADALEX Technologies

Official Dealer Program

Sell VADALEX-branded hardware with protected territory, extended warranty, hot-swap stock and full marketing support.

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Overview

Become an Official VADALEX Dealer

The VADALEX Dealer Program is for companies that want to sell VADALEX-branded access control and security hardware under an official brand agreement — resellers, distributors, security dealers and regional partners building a product line rather than a single project.

An integrator buys for their own installations. A dealer sells VADALEX product to the market, with territory, marketing support and brand-level protection behind them.

What we deliver
01

Sales and Marketing Support

  • Co-branded datasheets, catalogs, brochures and packaging inserts
  • Demo kits and showroom units at cost for approved dealers
  • Listing on the official VADALEX dealer locator on vadalextech.com
  • Qualified leads and end-user enquiries routed from your territory
  • Product photography, spec text and web content you can publish as your own
  • Co-op marketing budget for Gold dealers, matched against qualified spend
02

Training and Certification

Every dealer account includes product training for your sales and technical staff — installation, wiring, configuration, troubleshooting and warranty process. Dealer technicians get discounted seats in the VADALEX Technician Certification Pro program, and certified staff are listed on our dealer locator entry for your company.

03

Dealer Commitments

In return we ask that authorized dealers:

  • Maintain the agreed annual volume for their tier and territory
  • Represent VADALEX products accurately and honor the published warranty process
  • Keep at least one trained technical contact on staff
  • Do not sell VADALEX product below the published minimum advertised price
  • Sell only through legitimate channels — no unauthorized online marketplaces without written approval
04

How to Apply

1. Submit your company profile, licences and target territory 2. Commercial call — product fit, volume, territory and terms 3. Dealer agreement signed, pricing and territory activated 4. Opening stock order and product training scheduled

Call +1 (561) 888-0884 or email info@vadalextech.com to start a dealer application. We review applications within five business days.

Detail

Dealer Pricing and Territory

Dealer pricing on the full VADALEX product line, tiered by committed annual volume, with distributor pricing available for stocking partners.

Territory protection. Authorized dealers receive a defined territory. We do not appoint a competing dealer inside your protected area while your volume commitment is met, and inbound leads from your territory are routed to you.

Stocking terms. Volume-committed dealers get first allocation on new product runs and reserved inventory on core SKUs.

Price protection. If our dealer price drops within 60 days of your purchase, we credit the difference on inventory you still hold.

Detail

Extended Warranty and Hot-Swap

Extended warranty. VADALEX-branded hardware carries a 2-year standard warranty, extended to 3 years when sold and installed through an authorized dealer.

Hot-swap replacement. Dealers hold a VADALEX-funded hot-swap pool of core units — maglocks, exit buttons, controllers, power supplies. Pull a unit off your shelf for your client the same day and we replenish it, so your customer is never waiting on an RMA.

Advance cross-ship. For anything outside the swap pool, we ship the replacement first and issue a prepaid return label for the faulty unit.

No-fault first-year policy. Any VADALEX unit that fails in the first year of service is replaced without a diagnostic dispute. We investigate on our side, not yours.

End-of-life protection. Guaranteed spare-part and firmware support for 5 years after a product is discontinued.

Next step

Ready to talk about your project?